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Information Technology Service Management
An IT infrastructure that functions properly is essential for the quality and continuity of business processes within an organization which places significant demands on IT Service Management.

Resonance' Service Management framework optimizes the delivery and management of IT Services to achieve a sustainable IT environment with a road map for improving maturity levels.

By improving the quality of services delivered, Resonance enables organizations to reduce their overall cost of service provision in the long-run.

We offer integrated IT Service Management process implementation, education and assessment solutions tailored to address your organization's business needs and to ensure you achieve your business outcome. 

Key Components of Resonance ITSM Consulting

  • ITSM Assessment and Strategy
  • Asset Management Consulting
  • Service Catalog Consulting
  • Knowledge Management Consulting
  • Change and Configuration Management Consulting
  • Technology Services in IT Automation
 
 
These folks completed my project better than expected and ahead of schedule. They are very professional and knowledgeable. Communication was excellent. I highly recommended their services.
 
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